Privacy Policy

Last updated: November 23, 2025

Introduction

AutoGrid Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use AutoGrid OS and visit our website.

Information We Collect

Information You Provide

• Email address and contact information when you reach out to us
• Company name and project details if voluntarily provided
• Technical support inquiries and correspondence

Automatically Collected Information

• Usage data and analytics from our website
• Device information, browser type, and IP address
• Performance metrics and error logs from AutoGrid OS deployments (if opted in)

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve AutoGrid OS
• Respond to your inquiries and provide customer support
• Send important updates about the project
• Analyze usage patterns to enhance functionality
• Ensure security and prevent fraud

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transaction (merger, acquisition, etc.)

Open Source and Data Processing

AutoGrid OS is open-source software licensed under MIT. When you deploy AutoGrid OS, all transaction and operational data remains on your infrastructure. We do not have access to your deployment data unless you explicitly choose to share telemetry or error reports.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent at any time

Cookies and Tracking

Our website uses minimal cookies for essential functionality and analytics. You can disable cookies in your browser settings, though some features may not work properly.

Third-Party Links

Our website and documentation may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

AutoGrid OS and our website are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@autogrid.io
GitHub: github.com/autogrid/autogrid-os